Sanctuary

Privacy Policy

The Hero Church (“we,” “us”) respects the trust of every seeker who steps into our sanctuary. This policy describes what we collect, why we collect it, and how we keep it safe.

What we collect

We collect the email address you provide when you join our mailing list, basic usage analytics (pages visited, device type, referring source), and any information you choose to share when you contact us.

When you place an order, we additionally collect the information needed to fulfill it: your name, email address, shipping address, phone number (if provided), the items you ordered, and a record of your age confirmation. Payment is processed by Stripe — your card details go directly to Stripe and never touch or reside on our servers. We retain order records as required for accounting, fulfillment, and legal compliance.

How we use it

We use this information to send you sanctuary updates, to improve the experience, and to respond to your messages. We do not sell or rent your personal information.

Third parties

We work with a small set of providers who handle data on our behalf under their own published privacy practices: Stripe (payment processing), our shipping carriers (delivery of your order — they receive your name and shipping address), our email provider (transactional and sanctuary emails), and analytics providers. We share only what each provider needs to do its job. We do not sell or rent your personal information to anyone.

Your rights

You can request a copy of your data, ask us to correct it, or ask us to delete it. Send a note to [email protected].

Cookies

We use a small number of essential cookies (and similar technologies) to keep the site working: remembering your cart, recording that you confirmed your age at the sanctuary gate, and understanding which parts of the experience are useful. Disabling essential cookies in your browser may prevent the shop from working.

This is a version 1.1 policy and remains subject to counsel review and revision. Last updated June 2026.